Opened an account. Two days later my e-mail was blocked for 'Unusual Activity thought I corrected it with a new e-mail provider, only to finf I was now blocked from Traveling mailbox. Round and round I went. But the premium mail address they gave of 777 Brixell Ave in...Read more
Started having issues getting my mail in February. When I called after not receiving mail for a month they said it must be addressed incorrectly. At this point I have been using Traveling Mailbox for more than a year. All my vendors and personal accounts have been...Read more
it appears they made a change to their system that now sets a $5 quick scan service as a default selection so it's easy to select by mistake. They you get hit with a $5 fee for a service otherwise included in their subscription for free. A big rip off!!!! The image...Read more
At first they seemed polite and reasonable. Later they were less polite and their favorite words were “unfortunately” and “no”. After I stopped the service because I was not traveling for a few months I contacted them to see if they had any if my mail. Without even...Read more
I just wanted to share my experience with TravelingMailbox.com They have a Live Chat that is always available when i have a question about using their service. The chat always was spot on in helping me solve my problem- whether it was how to start the service or how to...Read more
Yes this is a great service at a great price. But if they do not provide the tools you need to manage your fees. There is no way to tell if a mail item is one important page or 50 pages of nonsense. If you ask for it to be scanned of a long item, you will consume your...Read more
After being a customer for one year, I go in to renew my subscription for another year. A few days later I get slapped with 2-3 charges for a few dollars from Traveling Mailbox. No explanation or messages inside my account show what these are for. I dispute the...Read more
I didn't like
- Emailing for a month with no replies
I'm a victim of domestic violence. My ex is smart, rich, well-connected, and wants me dead for convicting him and getting custody of our child. I've opened at least a half dozen mailboxes, both virtual and at physical UPS and USPS locationd to throw him off the scent...Read more
I have had an account with Traveling Mailbox for one year. In all this time I have never received any of the three monthly magazines. I called the magazine companies to confirm the address and Traveling Mailbox who states they can't correct the issue. I have received...Read more
Traveling Mailbox Customer Care Review
In my experience and opinion company has zero people skills. Their attitude is we're right, you're wrong don't bother me with facts. They are not interested in customer good will only my way or the highway.
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